Exchange & Return Policy
Online Exchange Process
Please contact our customer service department by emailing us at info@desistyle.uk Provide all the required information to our representative and if all the conditions of the exchange are met, we will schedule the pick-up from your doorstep.
It usually takes 7-10 days to complete the online exchange process after it has been verified. Instore exchanges require customers to have the original invoice and all the tags intact for the purchased article.
RETURN POLICY
If you need to return an item, please follow our return policy:
- Return requests must be made within 30 days of receiving your order
- The item(s) must be unused and have all tags intact
- Please provide proof of your order, such as an order invoice or order confirmation email
- Returns are accepted only if incorrect or damaged items were delivered